Terms of Service

Last updated: October 2026



Soda LLC ("Soda," "we," "us"), a limited liability company registered in Wyoming, United States, operates the Soda macOS application, the Soda web application, and the website at getsoda.app (together, the "Service").


By using the Service, you agree to these terms. If you don't agree, don't use the Service.

We've written these in plain language where possible. If something is unclear, email us at hello@getsoda.app.


Who can use Soda

You must be at least 18 years old to use the Service. By creating an account, you confirm that the information you provide is accurate and that you have the authority to agree to these terms. If you're using Soda on behalf of a company or organisation, you confirm you have the authority to bind that entity to these terms.


Your account

You're responsible for keeping your account credentials secure. If you believe your account has been compromised, contact us immediately at support@getsoda.app. We're not liable for any loss resulting from unauthorised use of your account.


What we provide

Soda is the memory layer for customer-facing teams. It runs in the background on macOS, learns from your calls, calendar and email, and builds living profiles of the people and companies you work with.

We aim to keep the Service available and reliable, but we don't guarantee uninterrupted access. The Service is provided "as is." We may update, modify, or discontinue features at any time. If we make changes that materially reduce the core functionality you rely on, we'll give you reasonable notice.


How you can use Soda

You may use Soda for lawful purposes consistent with these terms. You agree not to:

  • Reverse engineer, decompile, or attempt to extract the source code of the Service

  • Use the Service to capture, process, or store data you don't have the right to access

  • Interfere with or disrupt the Service or its infrastructure

  • Use the Service in any way that violates applicable law

  • Resell, sublicense, or redistribute access to the Service without our written permission

  • Use the Service to build a competing product


Your data and privacy

Our Privacy Policy at getsoda.app/privacy explains what data we collect, how we use it, and your rights. The Privacy Policy forms part of these terms.


You retain ownership of any data you input into or generate through the Service. By using the Service, you grant us a limited licence to process your data solely for the purpose of providing and improving the Service.


We do not sell your data. We do not use your data to train AI models. We do not serve ads.


Call capture

Soda transcribes your calls and reads the names of the people in your meeting window. You are responsible for ensuring you have the necessary permissions and consents to use these features. This includes:

  • Complying with any applicable laws regarding call recording and consent in your jurisdiction

  • Informing participants on calls that transcription is taking place, where required by law

We provide tools to pause listening and to choose which meeting apps Soda listens to, but the responsibility for lawful use rests with you.


Third-party integrations

Soda connects to your calendar and email on your behalf. When you connect a service, you authorise us to access it as described in our Privacy Policy and the settings you choose.


Your use of third-party services through Soda is also subject to those services' own terms and conditions. We're not responsible for the availability, accuracy, or conduct of any third-party service.


Intellectual property

Soda, including its software, design, branding, and documentation, is owned by Soda LLC and protected by intellectual property laws. These terms don't grant you any rights to our intellectual property beyond the limited right to use the Service as described here.


Payment and subscription

The Service is currently provided free of charge. When we introduce paid plans, we'll notify you in advance and provide clear pricing terms. Continued use after the introduction of paid plans will be subject to those terms.


Limitation of liability

To the maximum extent permitted by law, Soda LLC is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.


Our total liability for any claim arising from these terms or your use of the Service is limited to the amount you paid us in the 12 months preceding the claim, or USD 100, whichever is greater.


Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.


Indemnification

You agree to indemnify and hold harmless Soda LLC from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these terms, or your violation of any applicable law or third-party rights.


Termination

You can stop using the Service and delete your account at any time by contacting us at support@getsoda.app.


We may suspend or terminate your access to the Service if you breach these terms, if required by law, or if we discontinue the Service. Where possible, we'll give you reasonable notice before termination.

On termination, your right to use the Service ends. We'll delete your personal data in accordance with our Privacy Policy.


Changes to these terms

We may update these terms from time to time. If we make material changes, we'll notify you via email or through the Service. Continued use after changes take effect constitutes acceptance. If you don't agree with updated terms, stop using the Service and contact us to close your account.


Governing law

These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws rules. Any disputes will be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming.


Entire agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and Soda LLC regarding your use of the Service.


Contact

Soda LLC. Email: hello@getsoda.app

For legal enquiries, write to us at the address above.