Soda blog
things we think about.
CRMs, context, memory, and why your best rep's knowledge walks out the door every friday.
Soda now integrates with Google Docs and Sheets
Product Annoucement
Google Drive Integration
Your team's docs are good but getting to them mid-call is the problem.
Introducing Recommendations
Product Annoucement
Context Aware Recommendations
Every conversation, every call, and every decision made adds to Soda’s knowledge layer.
Everyone is talking about their Company Brain
The Knowledge Problem
The Knowledge Layer That Makes A Company Brain Viable
Everyone is talking about building a company brain. But the real problem is not connecting your tools. It is that the most valuable knowledge never made it into a tool in the first place.
What Is a Company Brain?
Definition
Company Brain
A company brain is a passive memory layer that captures what a company learns through its daily work and makes that knowledge accessible to anyone who needs it, whenever they need it.
The Real Cost of an Empty CRM Field
CRM Data Quality
Missing CRM Data
Most conversations about CRM data quality start in the wrong place. They treat empty fields as a hygiene problem to be solved with cleanup projects, mandatory validation, and adoption programmes.
Introducing Language
Product Annoucement
Product Annoucement
Your contacts just got a memory
Product Annoucement
Product Announcement
Soda now builds living profiles of every person you interact with. Every fact traced to the exact moment it was learned. No logging, no data entry, no setup.
Stop Blaming Reps for Bad CRM Data. The System Is the Problem.
The Knowledge Problem
Why Don't Sales Reps Update the CRM?
The fields aren't empty because your reps don't care. They're empty because you're asking someone mid-deal, mid-quarter, mid-pipeline to stop selling and start typing.
Why Your Second Brain Is Already Out of Date
The Knowledge Problem
The Knowledge Maintenance Problem
Every manual knowledge system decays. The CRM notes from last month's call no longer reflect the deal. The account plan from January is misleading in April. The competitive battlecard doesn't account for last week's product launch.
Why current Second Brain solutions are broken
The Knowledge Problem
The 3 Failures Of Every Second Brain Solution
Every second brain tool on the market is built on the same assumption: that the user will manually capture, organise, and maintain their knowledge.
