Soda blog

things we think about.

CRMs, context, memory, and why your best rep's knowledge walks out the door every friday.

Soda now integrates with Google Docs and Sheets

Product Annoucement

Google Drive Integration

Your team's docs are good but getting to them mid-call is the problem.

Introducing Recommendations

Product Annoucement

Context Aware Recommendations

Every conversation, every call, and every decision made adds to Soda’s knowledge layer.

Everyone is talking about their Company Brain

The Knowledge Problem

The Knowledge Layer That Makes A Company Brain Viable

Everyone is talking about building a company brain. But the real problem is not connecting your tools. It is that the most valuable knowledge never made it into a tool in the first place.

What Is a Company Brain?

Definition

Company Brain

A company brain is a passive memory layer that captures what a company learns through its daily work and makes that knowledge accessible to anyone who needs it, whenever they need it.

The Real Cost of an Empty CRM Field

CRM Data Quality

Missing CRM Data

Most conversations about CRM data quality start in the wrong place. They treat empty fields as a hygiene problem to be solved with cleanup projects, mandatory validation, and adoption programmes.

Introducing Language

Product Annoucement

Product Annoucement

Your contacts just got a memory

Product Annoucement

Product Announcement

Soda now builds living profiles of every person you interact with. Every fact traced to the exact moment it was learned. No logging, no data entry, no setup.

Stop Blaming Reps for Bad CRM Data. The System Is the Problem.

The Knowledge Problem

Why Don't Sales Reps Update the CRM?

The fields aren't empty because your reps don't care. They're empty because you're asking someone mid-deal, mid-quarter, mid-pipeline to stop selling and start typing.

Why Your Second Brain Is Already Out of Date

The Knowledge Problem

The Knowledge Maintenance Problem

Every manual knowledge system decays. The CRM notes from last month's call no longer reflect the deal. The account plan from January is misleading in April. The competitive battlecard doesn't account for last week's product launch.

Why current Second Brain solutions are broken

The Knowledge Problem

The 3 Failures Of Every Second Brain Solution

Every second brain tool on the market is built on the same assumption: that the user will manually capture, organise, and maintain their knowledge.