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This page is for IT admins who approve apps for their organisation.
Soda is the memory layer for customer-facing teams. It learns from existing conversations to build a living memory of every customer, prospect, and account. If your organisation requires admin consent for new apps, people can’t sign in to Soda with their work account until you approve it. Approval is one time, for the whole organisation. Until then, your team sees an approval screen when they sign in. See what they see.

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What Soda asks for

At sign-in, Soda asks for each person’s name, email address, and read-only access to their calendar. In Microsoft Entra and the Google Admin console, the app appears as Soda. Mailbox access is separate and optional. Each person chooses whether to connect their mailbox later, so Soda can read their email and help them create meeting follows. Your organisation may need to approve this separately, in the same way.

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What Soda never does

  • It doesn’t send email. Follow-ups are saved as drafts, and the person decides whether to send them.
  • It doesn’t add, change, or delete anything on a calendar.
  • It doesn’t join meetings.
For what Soda keeps from each source, see What Soda captures.

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Microsoft Entra

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Scopes requested at sign-in

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Approve a pending request

If someone at your organisation clicked Request approval, their request is waiting for you.
1

Sign in to the Microsoft Entra admin center

Go to entra.microsoft.com and sign in as at least a Cloud Application Administrator.
2

Open Admin consent requests

Go to Entra ID > Enterprise apps. Under Activity, select Admin consent requests.
3

Select Soda

On the My Pending tab, select Soda.
4

Review and approve

Select Review permissions and consent, check the scopes match the table above, and approve. Microsoft lets everyone who asked know.

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No pending request

Your tenant may have admin consent requests turned off, so people can’t ask. Grant consent directly instead.
1

Open Enterprise apps

In the Microsoft Entra admin center, go to Entra ID > Enterprise apps > All applications.
2

Select Soda

Search for Soda and select it.
3

Grant admin consent

Under Security, select Permissions. Review the scopes, then select Grant admin consent.
Microsoft’s guides: Review and take action on admin consent requests and Grant tenant-wide admin consent to an application.

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Google Workspace

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Scopes requested at sign-in

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Set Soda to Trusted

1

Sign in to the Google Admin console

Go to admin.google.com and sign in as an administrator.
2

Open app access

Go to Menu > Security > Access and data control > API controls. Select Manage Third-Party App Access.
3

Find Soda

Find Soda in the list of apps.
4

Set its access to Trusted

Change Soda’s access to Trusted.
Trusted lets Soda use every Google service, including ones you’ve marked as restricted, such as Calendar or Gmail. Each person still approves Soda’s access when they sign in. Google’s guide: Control which apps access Google Workspace data.

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Questions

For anything else your security review needs, contact support.