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Email us at support@getsoda.app. There’s no way to report a problem from inside Soda, so email is the way to reach us.

What to include

These details help us find the problem without going back and forth.
  • Your Soda version. Click your name at the bottom of the Soda sidebar. The version is the last line of the menu, for example v1.4.2.
  • Your macOS version. Choose Apple menu > About This Mac.
  • The meeting app, if it’s about a call. For example, Zoom or Google Meet.
  • Roughly when it happened. The day and time is enough.
  • What you expected, and what happened instead. If Soda showed a message, copy it word for word.

Common problems

The answer may already be here: