Install Soda and sign in. It takes a few minutes, and here’s what to do if something gets in the way.
Getting Soda running takes a few minutes. You install the app, sign in with your work account, and Soda walks you through the rest.Use your work email when you sign in. Soda is built for teams.
Open the file you downloaded, then drag Soda onto your Applications folder.
3
Open Soda
Open Soda from Applications. macOS asks if you’re sure you want to open an app from the internet. That’s normal for any app you download. Click Open.You only need to do this once. Soda keeps itself up to date.
Depending on your account and your company, you might see one or both of these after signing in. If you don’t, carry on.If your Google or Microsoft account didn’t share your full name, Soda shows welcome to soda with a Your full name box. Type your first and last name and click Continue.If colleagues at your company already use Soda, you’ll see choose your workspace. A workspace is your company’s shared space in Soda, where you and your teammates can contribute to the same shared memory.
Join gets you straight in.
Request Access asks an admin, and you can keep using Soda while you wait.
Create a new workspace keeps you in your own workspace, and you can join your team’s later.
Choosing a workspace when colleagues already use Soda.
Some companies ask IT to approve new apps before anyone can sign in with a work account. If yours does, Google or Microsoft shows a screen asking for your company’s approval instead. It’s a company setting, and nothing is wrong with your account.When IT reviews Soda, they’ll see it asks for your name, your email address, and read-only access to your calendar. One approval covers signing in for the whole company, so nobody there sees this screen again.
Microsoft
Google
Microsoft shows a screen saying Approval required or Need admin approval.
Microsoft's approval screen, with the Request approval button.
If there’s a Request approval button, use it.
1
Click Request approval
Microsoft opens a box for you to say why you need Soda.
2
Paste in a reason
Copy this into the box:
Soda is the memory layer our customer-facing team uses. It needs sign-in and read-only calendar access.
3
Sign in again once it's approved
Microsoft lets your admins know. When they’ve approved Soda, sign in again.
If there’s no Request approval button, send your IT team the message below instead.
Google shows a screen saying access is blocked until your organisation’s admin reviews Soda.
Google's screen when your admin needs to review Soda.
1
Copy the message below
It tells IT what Soda is and what it asks for.
2
Send it to your IT team
Use whatever channel your company uses for IT help.
Send this to whoever approves apps at your company.
Subject: Approving Soda for our teamHi,I’d like to use Soda (getsoda.app) at work. It’s the memory layer for customer-facing teams, and signing in with my work account needs admin approval.Soda asks for my name, my email address, and read-only access to my calendar. It can’t change anything on the calendar, and it can’t send email.One approval covers signing in for everyone here. There’s a short guide for admins: https://getsoda.app/docs/account/approve-soda-for-your-organisationThanks
Approve Soda for your organisation
The guide for whoever approves apps at your company.
Soda is built for teams, so the Google and Microsoft buttons are meant for work accounts. If you use one with a personal account, Soda shows Soda is for teams. Click Back to sign in, then sign up with your email address and a password instead. The steps are in the next question.
How do I sign up with email and a password?
This works for any email address, including ones that aren’t on Google or Microsoft.
1
Click Trouble signing in?
It’s under the sign-in buttons.
2
Click Don't have an account? Sign up
Soda shows the sign-up form.
3
Enter your details
Type your full name, your email address, and a password. The password needs at least 8 characters, including an uppercase letter, a lowercase letter, and a number.
4
Click Create Account
Soda shows confirm your email.
5
Confirm your email address
Open the email called Verify your email and click Confirm. If it hasn’t arrived, click Resend email in Soda.
6
Sign in
Go back to Soda and sign in with your email address and password.
I signed in with the wrong account. How do I switch?
Logging out clears Soda’s data from this Mac. It comes back when you sign in again.
1
Click your name
Open the main Soda window and click your name at the bottom of the sidebar.
2
Choose Log out
Soda signs you out and returns to the sign-in window.
3
Sign in with the right account
Follow the sign-in steps above with your work account.
What if I forget my password?
This is only for accounts that use an email address and a password.
1
Click Forgotten password
It’s on the sign-in screen. Your browser opens. Enter your email address and Soda sends you a link.
2
Set a new password
Open the link in the email and choose a new password. This signs you out on your other devices too.
3
Sign in with your new password
Go back to Soda. It shows Password updated. Sign in with your new password. Sign in with it.
